We provide complete call-to-closure service.
- Locate appropriate medical provider
- Schedule appointments within 1 to 2 business days of request
- Obtain record releases
- Complete scheduling service between examinee and healthcare provider
- Organize and deliver medical records in chronological order
- Medical Management team available for consultation/question
- Create/organize cover letter (if wanted and applicable to your state)
- Reminder letters/calls with directions to examinee
- Physician billing and payment
- Set up translation and transportation service
- Final quality assurance review by our Medical Management team
- Maintain/verify medical provider credentials and current CV’s
- Inform you if examinee fails to attend exam
- CV’s provided upon request
- IME reports within 7-10 business days
- Picture ID’s obtained at time of evaluation
- National Transcription Service for efficient receipt of draft
- Security ensured: SAS 70 certified vendor, Zix mail, certified mail
- Customer information protected under Gramm-Leach-Bailey Act (GLB)
- HIPAA compliant